Soft skills are very often hard to define & also just as hard to develop. They consist of the skills we need in our everyday interactions with the people we work with whether as a colleague, manager or client. The level of these skills is often what define a good manager, leader, negotiator, sales person etc.

 

To develop these skills we are often trying to change our behaviours. The first step in doing this is to develop awareness & then retrain ourselves to act or communicate in a different way.

 

I work with individuals and teams to help them to develop greater awareness and then identify strategies to increase their interpersonal and communication skills and therefore their effectiveness, I do this through coaching & mentoring but also through more formal programmes.

 

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Programmes include:-

• Presenting for impact
• Negotiation Skills
• Influencing Skills
• Developing Effective Communication
• Personal Effectiveness
• Effective Time Management